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BREAK THE TRADITION. BRISTOL MADE. O GENKI STYLE.
Japanese-inspired cooking, bold Asian flavours and fresh ingredients sourced locally wherever possible — made the O Genki way.
Real dishes prepared by our kitchen in Bristol. No generic stock food photography — this is O Genki style.
O Genki takes inspiration from Japanese cooking without being limited by tradition. We combine Japanese techniques and bold Asian flavours with fresh ingredients sourced locally wherever possible, creating food with its own Bristol identity.
Rather than importing ingredients simply for the sake of tradition, we focus on what matters most: freshness, flavour and quality. Our ramen, rice bowls, bao and crispy dishes are developed with the tastes of our Bristol customers in mind.
JAPANESE INSPIRED. BRISTOL MADE. O GENKI STYLE.
We're developing a range of O Genki frozen meals, soups and Asian comfort food in Bristol, inspired by the flavours behind our kitchen.
Retail availability will be announced here when products are ready for sale.
For future wholesale and retail enquiries, contact O Genki Bristol.
ogenkicentral@gmail.com
07577 506507
Direct delivery fee.
BS3, BS4, BS5 and BS6.
No delivery fee. Automatic saving.
Delivery minimum order: £20. Other postcodes are not enabled for online delivery in this prototype.
We aim to handle problems fairly for both our customers and our kitchen.
If you contact us before your order has entered preparation, we will normally allow the order to be cancelled and provide a full refund. Once preparation has started, cancellation because you have changed your mind may not be possible because food is prepared for your order and is perishable.
If your order is incorrect, has missing items, is damaged, not as described, or there is another genuine quality problem, please contact O Genki as soon as reasonably possible. Depending on the circumstances and your legal rights, an appropriate remedy may include replacement, refund of the affected item, a partial refund, or a full refund.
We may reasonably ask for your order number, details of the problem and, where appropriate, a photograph so we can investigate.
Delivery times are estimates and can be affected by traffic, weather, order volume and other circumstances. A delay does not automatically result in a full refund. If a significant delivery problem materially affects your order, contact us and we will consider an appropriate resolution in light of the circumstances and your statutory rights.
Please provide an accurate address, postcode, mobile number and delivery instructions. If delivery cannot reasonably be completed because incorrect information was supplied or nobody can receive the order, any refund request will be assessed according to the circumstances and costs already incurred.
Please tell us about food allergies or intolerances before ordering. We will consider special requests wherever reasonably possible, but a request is not guaranteed unless accepted by O Genki. Contact us before ordering if you are unsure whether a dish is suitable.
Where a refund is agreed, it will normally be returned to the original payment method. The time taken for funds to appear can depend on the bank or payment provider.
Different return arrangements may apply to frozen or other retail products. Perishable products can be exempt from ordinary change-of-mind cancellation rights. This does not affect statutory rights where goods are faulty, unsafe, not as described or otherwise fail to meet applicable legal requirements.
Nothing in this policy excludes or restricts rights that consumers have under applicable UK consumer law.
O Genki Bristol · Unit 25, Meriton Foundry, Bristol · 07577 506507 · ogenkicentral@gmail.com